At Thiaworld Jewellery(a subsidiary of BBSOCEAN Online Shopping), we understand that your preferences and circumstances may change over time. To accommodate our customers’ evolving needs, we offer a buyback policy for select jewelry items. Please review the following guidelines and conditions:
The buyback policy is applicable to specific jewelry items purchased from Thiaworld Jewellery.
Eligibility for Buyback:
Only jewelry items that are in good condition and have been well-maintained are eligible for buyback.
Timeframe for Buyback:
Jewelry items may be eligible for buyback within a specified time period after the original purchase.
The exact timeframe for buyback eligibility will be clearly mentioned at the time of purchase and documented in the invoice or receipt.
Evaluation Process:
To initiate the buyback process, please contact our customer support team and provide details about the jewelry item you wish to sell back.
Our team will guide you through the evaluation process, which may involve assessing the condition, authenticity, and market value of the jewelry item.
We reserve the right to decline the buyback request if the item does not meet our criteria for acceptance.
Buyback Value:
The buyback value offered for jewelry items will depend on various factors, including but not limited to the current market value, condition, demand, and authenticity of the item.
The buyback value will be determined by Thiaworld Jewellery at its sole discretion.
Please note that the buyback value may be less than the original purchase price, as it takes into account factors such as depreciation and market fluctuations.
Buyback Payment:
Upon mutual agreement on the buyback value, Thiaworld Jewellery will issue the payment to you using a method agreed upon during the buyback process.
The payment will be made in Indian Rupees (INR) or any other currency agreed upon between the parties involved.
Non-Buyback Items:
Certain jewelry items may not be eligible for buyback. These include custom-made or personalized pieces, damaged or altered items, and items that do not meet our quality standards.
Communication and Customer Support:
For inquiries, clarifications, or assistance regarding the buyback policy or process, please reach out to our customer support team.
You can contact us via email at info@thiaworld.com, phone at +91 413 2916 916, or through our online chat system on our website.
Please note that this buyback policy is subject to Thiaworld Jewellery’s terms and conditions. We recommend reviewing the complete policy on our website or contacting our customer support team for further information specific to your buyback request.
